STORE INFO

Postage:
All deliveries are secure and trackable. 
Once the payment is received, the order will be sent within 3 working days.

Australia

STANDARD SHIPPING ON ORDERS BELOW $150 IS $10.00
FREE POSTAGE AUSTRALIA WIDE ON ORDERS OVER $150

International
FLAT RATE OF $35AUD

IN-STORE PICK-UP
ALL ORDERS MUST BE COLLECTED WITHIN 14 DAYS
ORDERS NOT COLLECTED AFTER 14 DAYS MAY RECEIVE A HOLDING FEE

 

Returns/ Refunds
If you're not satisfied with the fit, quality, color or size of an item, don't hesitate to return it and choose any item in another size or color. We will gladly exchange/ refund any item that you're not completely happy with. Please note a small return postage fee will be included. 

Please note the following limitations: 
- Items must be returned within 30 days of purchase. 
- Items that have been laundered or altered in any way cannot be accepted for exchange or return.

* NO RETURNS ON SALE ITEMS (UNLESS DEFECTIVE)

If Your Order is Defective 
In the unlikely event that your order either contains the wrong item(s) or defective items, just send it back with an indication of the fault and we'll send you out your items and pay the return shipping charges. Contact customer service anytime. Our staff will process your request and assist you with return shipping. Ship the item(s) back in any box or envelope.

store@passportal.com